Frequently asked questions

No. You can browse, request print quotes and buy supplies as a guest — we only need your name, phone and email to process the order. An account (personal or business) simply keeps your history in one place and makes reordering faster.

Every service page shows an indicative price range. Submit your exact specs (quantity, size, material, finishing) and we respond with a firm, all-inclusive quote — usually within working hours. You only commit when you accept the quote.

FolioCart works with a vetted network of professional printers we've personally sourced and inspected. We match your job to the partner best suited for it by job type, capability and track record — and we manage them end-to-end. Your contract, support and guarantee are always with FolioCart.

Supplies (A4 paper, conqueror, boards, tapes and more) are sourced, stocked and delivered directly by FolioCart, so quality and availability are consistent.

Bank transfer (use your order reference as narration) or pay-on-delivery within Lagos. Card and online payments are coming soon.

Supplies in stock ship within 1–2 working days in Lagos. Print jobs follow the turnaround on your quote — from 24 hours for banners to about two weeks for large notebook runs.

Yes — every order and quote request gets a reference (FC-… or QR-…). Enter it with your email or phone on the Track Order page, no account needed.

PDF, PNG, JPG, CorelDraw (CDR), Illustrator (AI) or a ZIP of your files, up to 25MB. No artwork? Mention it in the notes — we can help you prepare print-ready files.

Tell us within 48 hours of delivery. Because we manage production with our partners, we'll reprint genuinely defective work or make it right — that's the point of a managed service.

Absolutely — school term notebooks, hospital nylons, corporate stationery. Create a business account and we'll assign you a contact for repeat production runs and volume pricing.